By Jacky Takakura, DWS
Traffic will be affected on Hana Highway in Paia due to a capital improvement project starting this Wednesday night, December 4. The waterline project should be completed by April 30, 2014. To reduce the impact on businesses and residents, all major construction activities will be performed at night. Work is scheduled from 8:30 p.m. to 6:30 a.m. Sunday through Thursday nights excluding holidays.
The affected portion of Hana Highway extends from Lower Paia Park to Holua Place in Kuau. Motorists are advised to expect delays, use caution, and follow all traffic control signs, devices and flag personnel while driving through the work zone. During construction, traffic may be limited to one lane only. Parking on Hana Highway will be affected, and cars left in construction zones may be towed at owner’s expense.
The contractor will notify customers when water service will be affected. Customers are requested to call the 24-hour service line (270-7633) only if a water problem occurs.
By Jacky Takakura, DWS
Due to continued extremely dry weather conditions and low flows into the water reservoirs, Upcountry residents are urged to voluntarily cut back water usage by 20%. On August 30, 2013, the Department of Water Supply (DWS) asked for a voluntary five percent cutback in water use. However, water levels in the reservoirs have dropped to the point that Upcountry customers may run out of water if usage is not severely curtailed.
The affected area includes Haiku, Makawao, Olinda, Haliimaile, Pukalani, Omaopio/Pulehu, Kula, Keokea/Waiohuli, Ulupalakua, and Kanaio. If the Department cannot maintain reservoir levels, customers may be subject to mandatory restrictions with the penalty of meter removal, and in addition, may be charged with a violation, and upon conviction thereof, be subject to a fine of $500 for each violation (Section 14.06.030, Maui County Code).
The following conditions existed as of Tuesday morning, October 30, 2013:
1. Wailoa Ditch
Flows at the ditch this morning were at 22.4 million gallons per day (MGD) or 11.2% of capacity. For October 24 to 30, the average flow was 23.4 MGD.
2. Kamole Water Treatment Facility
Facility production was 4.5 million gallons (MG) for the previous 24-hour period. The annual average consumption for this facility is 2.4 MGD.
3. Piiholo Water Treatment Facility
The Piiholo reservoir contained 27.8 MG or 55.6% of capacity. The reservoir is at a relatively safe level due to daily pumping up from the Kamole facility to the reservoir. Piiholo production averaged 2.5 MG for the past week.
4. Waikamoi and Kahakapao Reservoirs
The 30 MG Waikamoi Reservoirs are empty; the 100 MG Kahakapao reservoirs hold 45.1 MG of untreated water.
5. Olinda Water Treatment Facility
The Olinda facility was shut down in early September due to drought conditions, and is providing water to the Olinda area only. The Piiholo facility in Lower Kula currently supplies water to customers in Upper Kula.
Kaupakalua Well production averages 0.7 MGD. The Haiku Well currently provides 0.4 MG, and the draw from Pookela Well is 1.3 MGD. Hamakuapoko Wells are not ready for service at this time.
7. Total Demand
The total average demand for the Upcountry water system for the past week was 8.2 MGD. Normally, average demand is 7.1 MGD.
8. Rainfall Forecast
The NOAA National Weather Service prediction for the week ranges from “less than a tenth of an inch to a quarter of an inch possible” precipitation for the Makawao area for the week.
“Inflows are unusually low for this time of year. If we do not get rain soon and demand remains high, we will have to implement mandatory cutbacks to preserve our water supply. If customers can use less, we can make it through without mandatory restrictions until the rains replenish the reservoirs,” said Director Dave Taylor.
To help conserve water, consumers should check in and around homes for leaks, use water conservatively, and install water saving devices where possible. Suggested conservation methods include not washing cars, irrigating lawns or filling storage tanks or reservoirs. Decreasing outdoor water use is a simple yet significant way to reduce water consumption.
Free low-flow showerheads and leak detection dye tablets for toilets are available at OneMainPlaza, Suite 102 in Wailuku. For more information on how to save water, contact the DWS at 463-3110. To report leaks in the water system, please call 270-7633.
The Department of Water Supply would like to thank the Upcountry Maui community for their cooperation during this challenging time.
The Department of Water Supply would like to warn its customers of unauthorized phone calls for water bill payment. The DWS has received reports that someone claiming to be a DWS representative is calling customers and offering a discount on their water bill if they pay by credit card.
The DWS utilizes an automated reminder system for late payments; however, employees do not call customers for payment. In addition, the DWS is not yet able to accept credit card payment, and water rates are set annually in the county budget which does not provide for any discounts for water service.
Water bill payment is accepted at the county building lobby, the ServiceCenter at Maui Mall, and the DWS baseyards in Lahaina, Hana, and Molokai. The Service Center accepts checks only. More information is available on the second page of the monthly water bill.
Customers who receive suspicious calls regarding water bill payment should contact the DWS Fiscal/Customer Service Office at 270-7730 and are also encouraged to notify the police.
A portion of south Kihei will be without water for several hours early next week. Contractors will re-route a 12-inch transmission line around a future catch basin on Auhana Road in Kihei on Tuesday, October 22. Customers on Auhana Road from South Kihei Road to the Halona Street intersection, Paulele Place, and side streets off Auhana Road (makai of Halona Street) will be without water from 7 p.m. Tuesday until 4 a.m. Wednesday.
Island Surf, Kanoe Resort, and Kanoe Palms will also be without water during this time. Traffic will be limited to one lane only on Auhana Road between Kanoe Street and South Kihei Road. Motorists are advised to use alternate routes and follow signage.
Customers may want to flush their waterlines for a short time on Wednesday morning to ensure that no sediment has accumulated in their waterlines during the project. Affected customers are advised to store water for the night if needed. In addition, customers are requested to call the 24-hour service line at 270-7633 only if a water problem occurs.
WAILUKU – The Water Resources Committee will consider water service rates for multi-family dwellings at its meeting Wednesday at 9 a.m., Councilmember Michael P. Victorino announced today.
At the Administration’s request, the Fiscal Year 2014 budget, which took effect July 1, 2013, increased the water service rate for multi-family dwellings by 15 cents per 1,000 gallons, to $4.95, if more than 15,000 gallons per month are consumed.
“The rate for 15,000 gallons is easily attained within a couple of days for most of Maui County’s multi-unit properties with only one meter,” said Councilmember Victorino, who chairs the committee. “Families that use less water than neighbor units – even if they were away or on vacation – will still have to pay the top tier rate, according to our current structure.”
Councilmember Victorino said he encourages the public to testify at Wednesday’s meeting to help the committee find an equitable solution for water service consumers in multi-family dwellings.
Testimony may be submitted via email at firstname.lastname@example.org. The district offices in Hana, Lanai and Molokai are also available to accept testimony.
WAILUKU – The County of Maui’s Department of Environmental Management reported that a wastewater overflow of approximately 8,366 gallons occurred Thursday afternoon in an easement area next to the baseball field on Kanaloa Avenue. The overflow was reported at 10:30 a.m. and was stopped by 1:30 p.m. yesterday.
The spill was caused by a blockage of grit and sand in a main sewerline. The line was flushed, standing water was vacuumed, and the area was disinfected. The overflow did not enter any waterway, and the area has no public access. The State Department of Health has been notified.
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