Wailuku – The County of Maui today announced the availability of a new app which will enable residents to participate in community-based reporting of non-emergency issues from their cell phones/mobile devices.
Powered by SeeClickFix Inc. technology, COM Connect (short for County of Maui Connect) is a place-based reporting platform that allows residents to document neighborhood concerns and improvements alike, ranging from litter and flooding to damaged sidewalks and malfunctioning traffic signals. The app is available for free through most iPhone and Android app stores and is already active.
“Technology has once again made our world a smaller place, and this is a good thing for all of our residents,” said Mayor Alan Arakawa. “With COM Connect people will be able to participate more and be a part of the process that it takes to run a community.”
COM Connect will allow residents to report community issues, as well as view, comment on and vote to fix problems submitted by their neighbors. Citizens can even create their own “watch areas” to receive notifications about all issues reported in their community, enabling them to follow the progress of all service requests – not just the ones they report.
“This is a proven technology that has helped to change the way a number of local governments gather and respond to citizen complaints,” said Managing Director Keith Regan, whose Department of Management spearheaded the COM Connect project. “We believe our new COM Connect app will help increase citizen engagement and improve County responsiveness to the needs of our community. The app’s simple design makes it very user-friendly and we hope this will encourage our citizens to put this effective tool to use.”
For those without access to a cell phone or mobile device, the COM Connect service is also available via the Maui County website, at www.mauicounty.gov/comconnect. Or you can go to the “For Residents” section of the home page and click on “COM Connect.”