Effective today, the Department of Water Supply (DWS) has begun the long–awaited process of issuing water meters in the Upcountry area. The capital improvement project for the Hamakuapoko Wells as a back-up source for Upcountry is near completion and will provide additional water supply, which will allow for additional water meters to be issued.
The Department will research each meter request in the order of the Upcountry Priority List and contact the applicant by certified mail to offer the water meter. Applicants will then have 30 days to respond to the offer. The Department will then proceed to contact the next applicant. When the amount of additional water supply is depleted, offers for new meters will cease.
Although the DWS will be processing batches of applications simultaneously, this will be a time-consuming process and it may take a year or more to contact all the appropriate applicants. For each request, the applicant and DWS personnel must review in detail the applicant’s project status, water system requirements and capital costs which may be associated with the new water service and meter(s) offered.
“We expect to issue meters for a couple hundred thousand gallons of water,” said DWS Director Dave Taylor. “Because this is a time-consuming, detailed project, we ask customers for their patience. DWS personnel will contact applicants when their application comes up. Customers calling to ask about their application will only delay the process, so we ask customers to wait until we contact them. We have reached an exciting milestone, and I hope we can make significant inroads to shrinking the list.”